What do I do if my tethers are too tight and I can
barely move my head?
Please refer to step 3 in the manual.
What do I do with the tool kit included with the defNder?
#1 - Helmet Hardware installation insert – this
handy Tool makes it easier to install your Helmet Hardware and will
prevent the Barrel Bolt from rotating while you tighten the Nut inside
your helmet. Simply insert this Tool into the “slot” on
the Helmet Hardware (where you would typically attach the Tether to
your helmet via the Helmet Hardware). Then tighten the Nut on the inside
of your helmet. Remove the Tool and insert the Tether.
#2 – Spacer for larger drivers – this is
necessary ONLY if you feel that the defNder is too tight around your
chest area. The spacers effectively “spread” the Stabilizer
Bar. Simply remove the bolt and nut that attach the Stabilizer Bar (the
black yoke) to the Chassis (the grey part). Insert the spacer between
the Stabilizer Bar and the Chassis, then securely re-install the bolt
and nut. Repeat on the opposite side of the unit.
Is the defNder approved by my sanctioning body?
Please check the rule book for your particular sanctioning
body. If the rule book for your series requires a Head and Neck Restraint
(HNR), it will typically specify that the HNR pass the SFI 38.1 standard;
the defNder passes this stringent certification. If your series specifies
another brand by name only, then contact your technical director and
ask them why they are limiting your choices.
What is your return policy?
Wtihin 30 days, we will accept your return and refund
your payment less shipping and a $25 re-stocking charge if your DefNder
is returned in original condition, with original packaging. If you purchased
through a dealer, you must return to the dealer.
How do I install the defNder?
Click here to view our drilling
instructions. Click here for our manual.
What other purchases do I need to make with the defNder™
team Issue?
Your team issue comes COMPLETE with no secondary purchases
required, if your other safety gear is up to date and accepted by your
sanctioning body the defnder will be compatible.
What material is the team issue made from?
The material that the stabilizer bar, chassis, harness
flares, and retainer are all made from a high performance injection
molded Dupont™ Nylon Composite.
What material is the Motion-Max tether made from?
The Motion-Max tether system was originally made from
a DEKRA Certified Polyester Webbing. All defNder models manufactured
after Feb 1, 2010 have Motion Max tethers made of Kevlar. The Kevlar
tethers successfully passed SFI’s new flame test for fire resistant
materials
What sizes does the defNder come in?
The defNder™ currently only comes in one size, it will
fit the majority of adult racers starting from the legal racing age,
it is also adjustable to suit different seating angles.
What seat is required?
The defNder™ is compatible with all seats allowed by
sanctioning bodies. We have had many racers in 10 degree seats successfully
use the defNder.
What helmet is required?
The defNder™ will work with any helmet that is allowed
by your sanctioning body.
What if the helmet already has holes?
The defNder™ real-eaze uses the same hole geometry as
specified by the FIA, if it already has holes pre-drilled or has holes
drilled to FIA Specifications then you use the same holes.
Is the defNder™ FIA Homologated?
Not yet, but please watch the defNder™ website for future
updates on all Sanctioning Body Updates.
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Is the defNder™ compatible with a standard 3-pt safety
belt?
Unfortunately the defNder™ is currently not compatible
with a standard three point safety belt.
What is the range of movement with the defNder™?
The range of movement is on par with other devices with
the added safety feature of the VST System for stability in angular
impacts.
How can the defNder™ be purchased internationally?
We do have some international dealers. Please check
our dealer page or you can order online. If you have problems with the
shopping cart, please call to place your order.
In an emergency how easy is it to get out of the race
car?
It is HIGHLY recommended that you practice your emergency
egress from your race car at least once a month BLIND FOLDED, GLOVES
ON and VERY FAST. There are few ways to exit the race car in an emergency
when using a defNder™ , by releasing the harness buckle and rotating
your upper torso and exiting the door or window, or by releasing the
Real-eaze and then the harness buckle and leaving the defNder™ in the
cockpit.
How much does the defNder weigh?
The approx weight is 2.6 pounts (1200 g).
Will it fit women?
The defNder™ design will fit women, as it does not put
pressure on the chest area or cause any other discomfort.
What seating positions will the defNder™ work with?
The defNder™ is adjustable for 20-40 deg via an adjustment
of the stabilizer bar.
Will the Stabilizer bar interfere with the bottom of
my helmet?
Under normal racing conditions it will not.
Is it possible to make the Motion-Max tethers shorter
than the instruction manual recommends?
SHORTER TETHERS DOES NOT MEAN SAFER OR MORE PROTECTION
, please make the lengths of the Motion-max tethers as per the instruction
manual, if you have any special requirements please contact us directly.
How are the helmet holes located for the Real-eaze?
Click here for drilling
instructions . Click here for our complete manual.
What safety harness is compatible with the defNder™?
You can use any 2 or 3 inch SFI or FIA approved safety
harness. Unfortunately, the defNder is not compatible with belts with
a sternum strap.
Is shoulder harness padding compatible with the defNder™?
It is recommended that you do not use your shoulder
harness padding with the defNder™ , the defNder™ is already comfortable
and protects your neck by keeping the harness away from those areas.
What should I do if I am involved in a crash while
wearing the defNder™?
In the event of an accident, the user should carefully
examine the entire unit for cracks, stress fractures, chipping, paint
discoloration, tether stress, deformed hardware etc. and use your own
best judgment to decide whether or not the unit should be replaced.
The customer may purchase a replacement tether set (all 3 tethers for
$75 retail) or helmet hardware set ($75 retail). We do not recertify
defNder units; it the sole responsibility of the user to make their
own safety decisions.
We do however, offer a crash replacement program to
help racers get back on the track. You may ship your entire unit (pre-paid
shipping) directly to us along with a description of the crash. Our
office will then contact you, and we will provide 25% discount off the
existing retail price for a brand new unit.
Should I wear a foam collar or “neck roll”
with the defNder?
No, the use of a foam collar is not recommended or required.
The defNder is designed to be used without a foam neck collar.
Where is the defNder™ available to purchase from?
You can purchase a defNder™ online via this website,
by phone 888.NECKBRACE or by contacting one of the dealers
listed on the dealer page.
Do you provide Sponsorship?
Requests for sponsorship must be received via U.S. Mail.
We do not accept sponsorship requests via email. We do not provide cash
sponsorships; our sponsorships are in the form of product discounts.
If you are interested in receiving product sponsorship, please mail
your resume with the following information which will assist us in evaluating
your request:
- Past racing accomplishments
- Your racing schedule for 2010
- Your background
- Identify the series will you be participating in
- How do you plan to represent defNder in the racing community?
- Photos of you with and without your race car
- What can you personally do to increase awareness of the defNder?
Please send the above information with your contact details (address,
phone, email address) to:
defNder
Attn: Sponsorship
1176 Greenfield Drive
El Cajon, CA 92021
We accept Sponsorship Requests from October 1 – January 31st.
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